Xbox ONE Repair Service
- Current repair completion time is approximately seven (7) business days.
- Maximum Purchase:
- 1 unit
Repair Services You Can Trust!
Xbox ONE Repair done by the Pros! Rock solid repairs performed by Experienced Technicians, and back by our Industry-leading 6-Month Warranty!
- Great alternative to the manufacturer!
- Experienced, Certified, Technicians!
- Industry-leading 180-Day Warranty!
If you are experiencing problems with your Xbox ONE, and are in need of professional repair services, we can help! Luckily we offer an equally-valued alternative to the manufacturer--at a fraction of the cost to you! Our Xbox ONE Repair covers a wide variety of issues and is offered at a price that leaves the competition grinding their teeth.
Repair Services Simplified!
Our Xbox ONE Repair Service covers a wide variety of problems. To help you select the proper repair, we have combined common Xbox ONE symptoms into repair types below. Select the repair type that best describes the issue(s) you are experiencing. Then select which Ship-To-Us option you would like (description below).
Xbox ONE Disc Drive Repair
- Not reading game discs!
- Not reading any discs!
- Disc read error codes
- Not accepting discs
- Not ejecting discs
- Disc Drive making noises
Xbox ONE Hard Drive Replacement
- Powers on, stuck on green boot screen
- Powers on, stuck on a black screen
- System Error Codes
- Powers on, stays on, but does not start/boot
- Unusual "ticks" or other abnormal noises
Xbox ONE HDMI Port Repair
- Powers on, but no signal to monitor/TV
- Powers on, but no video output
- HDMI port damaged
Xbox ONE No Power Repair
- Xbox ONE not turning on
- Xbox ONE turns on then off
- Xbox ONE No Power
- Xbox ONE will not power on
This service sets us apart from other repair companies. We have the ability and resources to repair and/or replace motherboards. If your Xbox ONE's motherboard needs repair, or it needs to be replaced, we are here to help! Simply select the "Motherboard Replacement" repair option as your repair option above. Please be aware, this type of repair may require a full system reset which will erase all user data on the console's storage.
How do I know if the motherboard needs to be replaced?
In some cases, previous repair attempts have been made, and there is damage done to the motherboard which is beyond fixing. We recommend replacing any motherboard which has had multiple repairs done to it, or even multiple failed repairs done to it. Every time your system's motherboard is repaired it loses it's sustainability, and the chances of it failing again grow greater! In our experience, we have also seen instances where replacing the motherboard was a better option versus repairing it.
Part of the repair process is getting your console to us. We offer a few simple options for achieving that step. Select which option best fits your needs before adding the repair to your cart.
I Got It
With this option, you take care of all the variables involved with shipping your console to us for repair. You find suitable packaging to put your console in, and then purchase shipping from a carrier of your choosing. We do recommend a few guidelines to follow when packaging and shipping your console:
- Package your console with 2 - 4" of padding
- HINT: The original box your console came in makes for good packaging
- Use a box that fits, and has never been shipped before
- Seal the package with package-rated shipping tape
- Apply the shipping to the package without folds or creases
- Buy sufficient insurance
You have the choice of having us send you a pre-paid shipping label. All you need to do is package your console, print and apply the label to the package, and put it in the mail!
- Covers boxes up to 16 x 16 x 6
- Covers package of 10 lbs or less
- Includes $200 insurance
- Printable and Emailed
- **Extra charges apply**
With the repair package option we send you all the packaging and a pre-paid label. You package your console into the box, apply the label to the outside, and return it to us in the mail! It takes the hassle of finding the right box out of the repair process.
- FASTEST OPTION WE OFFER!
- We ship you a box for your console
- You put your console in the provided box
- You return the package to us
- No finding boxes that fit
- No printing shipping labels
- **Extra charges apply**
Full 180-Day Warranty Included!
We stand behind our repairs 100%, and guarantee them for a FULL 180 DAYS from the date of delivery! If the repair fails within the 180 day time period, we will cover the cost to have your console shipped, repaired again, and then shipped back to you!
To learn more about our 180-day warranty, please see our Terms of Service page.
Proven Track Record
Our repair services are second to none with high success rates, low failure rates, and above-average warranties. You can buy with confidence knowing your hard-earned money is well invested, and you can expect to get every cent of it in value.
Repair Success Rate:
Failure Rate (After Repair):
Industry Standard Warranty:
We personalize your repair by assigning it a dedicated repair technician who you can communicate directly with, and who will send you updates on the status of your repair.
Dedicated Repair Tech
Your repair has its own dedicated Repair Technician who you can contact directly through the "repair message wall" any time!
From start to finish we keep you updated on the status of your repair. You can also check the status of your repair anytime online!
As your repair progresses, your dedicated Repair Tech will send you step-by-step status updates containing diagnosis and repair information!
We can have your repair completed in as little as 24 - 48 hours of receiving it!**
Repair time may vary depending on several variables. Please see our Terms & Conditions page for more information.
FREE Return Shipping!
Your repair includes FREE Return Shipping! We will notify you when your package has been shipped, and provide you will tracking information.
6 Month Warranty
Your repair comes with our Standard 180-Day Guarantee! We guarantee any of the work we do to your console for 6 months! Extended warranties are also offered at the time of checkout.
- 12 Years of Service
- Over 18,000 Consoles Repaired
- 45 Years Combined Experience
- Certified Procedures
- Professional Equipment
With 12 plus years in business, we offer a service which you can rely on. Our repair techs have a combined 45 years of experience, and have worked on over 18,000 gaming systems. Our repair process follows a strict certified procedure performed on professional-grade equipment. We possess all the variables to provide you with an effective, long-lasting, certifiable repair delivered by experienced professional service and backed by our personal guarantee!
The repair price paid at the time of checkout ONLY includes repair services, parts, & labor required to repair the initial issue you are claiming. Please read our Terms & Conditions page for more information.
An extra charge will be applied when selecting to have us provide a shipping label.
Repair turn around time varies according to certain variables such as repair load, parts available, and staff. Please read our Terms & Conditions page for more information.
The wait was kinda long, I had to wait 2 months. But in the end they got it repaired and working.
Service was fast and responsive. I was very impressed with the communication from the technician.
Repair work was done well! the unit works fine. I thought the shipping service was a bit lengthy. I was supremely concerned about the inability to call Gamers repair - as the # was out of service. Naturally, I thought I would never see the xbox again. I did have luck reaching out through facebook, and did recieve an email from the owner a few days after submitting a questionnaire through the website. Customer service needs to be available to answer questions and put minds at ease. Otherwise, the unit was repaired in one day, and shipped out that afternoon. approximately a three week turn around. purchased the service on friday July 17th ,. received the shipping box on Thursday July 24th. Immediately shipped out the unit that day. received the repaired xbox on August 8th. This time table could be vastly improved, but overall, I'm satisfied with the repair.
Great customer service. Highly recommend
These guys really know their stuff. Great quality service, short repair wait time, and they keep you in the loop every step of the way! All for a fraction of the price of what the big name companies would charge. I'm extremely satisfied with the end result as my Xbox One runs like new again! I definitely know where to go anytime I have gaming hardware problems in the future. A plus, awesome job!
WOW! These guys really went above and beyond. They kept me in the know and up to date with every step of shipping and repair. I got my Xbox back and they did more than I asked. Fully cleaned, fixed my disc drive, and now I’m back to it. Thank you guys so much! I highly recommend!!!!
I wanted to take time out to thank you for the incredible job you did replacing the hard drive on my xbox x. it works perfectly. i also very much appreciate the communication and the quick turn around as well. thank you very much and if i hear of anyone who needs a consoled repaired i will do my best to send them your way! you all are amazing!
Fixed perfectly, cleaned nicely, and saved me $100 compared to sending to Microsoft.
I got my console back and I was finally able to power up again, no more black screen of death! I am deducting one star (one half really, but it is not possible to give 4.5), as I had to reach out to the company, after hearing nothing for almost three weeks. However, I do understand the delay and circumstances that Covid-19 has created around logistics. Once I had reached out, responses were swift, accurate, and repairs were done quickly (HDMI board issues). I would recommend GamersRepair again, particularly for Consoles which I have no expertise in whatsoever.