Xbox ONE Repair Service
- Turn around time is currently 5 - 7 business days.
- Maximum Purchase:
- 1 unit
Repair Services You Can Trust!
Xbox ONE Repair done by the Pros! Rock solid repairs performed by Experienced Technicians, and back by our Above-Standard 6-Month Warranty!
- Great alternative to the manufacturer!
- Experienced, Professional Technicians
- Above-Standard 180-Day Warranty!
If you are experiencing problems with your Xbox ONE, and are in need of professional repair services, we can help! Luckily we offer an equally-valued alternative to the manufacturer--at a fraction of the cost to you! Our Xbox ONE Repair covers a wide variety of issues and is offered at a price that leaves the competition grinding their teeth.
Repair Services Simplified!
Our Xbox ONE Repair Service covers a wide variety of problems. To help you select the proper repair, we have combined common Xbox ONE symptoms into four categories below. Select the repair type that best describes the issue(s) you are experiencing. Then select which Ship-To-Us option you would like (description below).
- Not reading game discs!
- Not reading any discs!
- Disc read error codes
- Not accepting discs
- Not ejecting discs
- Disc Drive making noises
- Powers on, stuck on green boot screen
- Powers on, stuck on a black screen
- System Error Codes
- Powers on, stays on, but does not start
- Powers on, but no signal to monitor/TV
- HDMI port damaged
- Does not power on
- Powers on, then off
If you are not sure which repair is right for you, just select the "Diagnose It!" option. This repair starts at the base repair price, but could change after we have diagnosed the problem. Don't worry, we will quote you any difference in price BEFORE any repair is done. Any difference in price is required to be paid prior to your console being returned to you.
Part of the repair process is getting your console to us. We offer a few simple options for achieving that step. Select which option best fits your needs before adding the repair to your cart.
I Got It
With this option, you take care of all the variables involved with shipping your console to us for repair. You find suitable packaging to put your console in, and then purchase shipping from a carrier of your choosing. We do recommend a few guidelines to follow when packaging and shipping your console:
- Package your console with 2 - 4" of padding
- HINT: The original box your console came in makes for good packaging
- Use a box that fits, and has never been shipped before
- Seal the package with package-rated shipping tape
- Apply the shipping to the package without folds or creases
- Buy sufficient insurance
You have the choice of having us send you a pre-paid shipping label. All you need to do is package your console, print and apply the label to the package, and put it in the mail!
- Covers boxes up to 16 x 16 x 6
- Covers package of 10 lbs or less
- Includes $200 insurance
- Printable and Emailed
- **Extra charges apply**
With the repair package option we send you all the packaging and a pre-paid label. You package your console into the box, apply the label to the outside, and return it to us in the mail! It takes the hassle of finding the right box out of the repair process.
- FASTEST OPTION WE OFFER!
- We ship you a box for your console
- You put your console in the provided box
- You return the package to us
- No finding boxes that fit
- No printing shipping labels
- **Extra charges apply**
The repair price paid at the time of checkout ONLY includes repair services, parts, & labor required to repair the initial issue you are claiming. Please read our Terms & Conditions page for more information.
An extra charge will be applied when selecting to have us provide a shipping label.
Repair turn around time varies according to certain variables such as repair load, parts available, and staff. Please read our Terms & Conditions page for more information.
Full 180-Day Warranty Included!
We stand behind our repairs 100%, and guarantee them for a FULL 180 DAYS from the date of delivery! If the repair fails within the 180 day time period, we will cover the cost to have your console shipped, repaired again, and then shipped back to you!
To learn more about our 180-day warranty, please see our Terms of Service page.
Proven Track Record
Our repair services are second to none with high success rates, low failure rates, and above-average warranties. You can buy with confidence knowing your hard-earned money is well invested, and you can expect to get every cent of it in value.
Repair Success Rate:
Failure Rate (After Repair):
Industry Standard Warranty:
We personalize your repair by assigning it a dedicated repair technician who you can communicate directly with, and who will send you updates on the status of your repair.
Dedicated Repair Tech
Your repair has its own dedicated Repair Technician who you can contact directly through the "repair message wall" any time!
From start to finish we keep you updated on the status of your repair. You can also check the status of your repair anytime online!
As your repair progresses, your dedicated Repair Tech will send you step-by-step status updates containing diagnosis and repair information!
We can have your repair completed in as little as 24 - 48 hours of receiving it!**
Repair time may vary depending on several variables. Please see our Terms & Conditions page for more information.
FREE Return Shipping!
Your repair includes FREE Return Shipping! We will notify you when your package has been shipped, and provide you will tracking information.
6 Month Warranty
Your repair comes with our Standard 180-Day Guarantee! We guarantee any of the work we do to your console for 6 months! Extended warranties are also offered at the time of checkout.
- 10 Years of Service
- Over 12,000 Consoles Repaired
- 35 Years Combined Experience
- Certified Procedures
- Professional Equipment
With 10 plus years in business, we offer a service which you can rely on. Our repair techs have a combined 35 years of experience, and have worked on over 12,000 gaming systems. Our repair process follows a strict certified procedure performed on professional-grade equipment. We possess all the variables to provide you with an effective, long-lasting, certifiable repair delivered by experienced professional service and backed by our personal guarantee!
I contacted GRS to have my XBox One X repaired. GRS shipped me the packaging, and quickly started repairs as soon as they received it. They kept me updated throughout the process. They fixed the apparent issue, and shipped the unit back to me. This is my secondary XBox, so I didn't use it much after receiving it back. A few weeks later, it was still having issues, and I contacted GRS. They agreed to take it back and continue working on it at no additional charge. Same quick process as before, with excellent communication. The identified another issue, and corrected it, and shipped it back to me. The customer service with GRS is excellent, and their integrity really impressed me. I highly recommend them!
Excellent communication at all stages of the delivery and repair, an overall enjoyable experience that only took about a week once they received my xbox!
Gamers Repair was fast and effective. I'm so glad to have my Xbox back and working like new. They answered all of my questions promptly and were very friendly. I highly recommend this company!
Gamers Repair was amazing...a great deal, fast turnaround, and constant updates on the status of my repair. When there were issues, they reached out to me to clarify, and sent back my machine fully repaired. I would definitely recommend this company and their service!
Thank you so much for repairing my Xbox one. I want to thank, especially, to Jarrett on your team for redoing and honoring there policy of 180 days. I had to send my Xbox one back, because it got damaged, but I was to get repaired. Thanks again for getting it repaired and making it right. I will have to definitely give a referral to my friends.
good, fast , cheap. 2 others had given up. These folks found the problem and fixed it!
Thank you for the repair of my Xbox One. Great communication - I am extremely satisfied with the repair service.
My Xbox One X wouldn’t power on out of the blue so I decided to send it in to Gamers Repair. They had it diagnosed in a day and found that the motherboard had a short in it, these guys fixed it all up and it’s as good as new. They answered my questions every step of the way from shipping my console to them, the repair, and shipping it back to me. They gave me in depth updates throughout the whole process as well. A+++ service
Fast service. I was kept informed each step of the way. I was also provided a full pre check list and a post check list. Very proffesional.